Shipping Policy

Effective Date: April 6, 2025

Thank you for shopping with Jules Forever Permanent Jewelry! We’re committed to getting your jewelry to you quickly, safely, and beautifully packaged. Please review our Shipping Policy to understand how we handle order fulfillment and delivery.

For any shipping-related questions, please contact us at 📧 hello@julesforever.com.

1. Order Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays).
Custom or permanent jewelry pieces may require additional processing time, which will be communicated on the product page or by email.
Once your order ships, you will receive a shipping confirmation with a tracking number.

2. Shipping Rates & Delivery Estimates

We currently ship within the United States only.

Shipping options and rates will be displayed at checkout based on your order weight and location.

📦 Domestic Shipping (U.S. only)

Shipping Method	Estimated Delivery Time
Standard Shipping	3–7 business days
Expedited Shipping	1–3 business days

🚚 Please note: Delivery times are estimates and may vary due to carrier delays, weather conditions, or seasonal demand.

3. Free Shipping Offers

We may offer free standard shipping promotions from time to time. These will be clearly shown on our website or announced via email and social media.

Example: Free shipping on orders over $100 within the U.S.

4. Order Tracking

You will receive a tracking number by email once your order has shipped. Use this number to monitor your package’s status on the carrier’s website.

If you don’t receive tracking info within 5 business days of placing your order, please contact us at hello@julesforever.com.

5. Address Accuracy

Please double-check your shipping address before submitting your order.

We are not responsible for packages that are lost or delayed due to incorrect or incomplete addresses.
If your order is returned to us, we’ll contact you to arrange redelivery. Additional shipping fees may apply.

6. Lost, Stolen, or Delayed Packages

Once a package is shipped, delivery is managed by the carrier (e.g., USPS, UPS). Unfortunately, we cannot control transit delays or lost/stolen packages.

If your tracking shows "delivered" but you haven’t received your order, we recommend:

Checking with neighbors or your local post office
Contacting the shipping carrier directly
Reaching out to us so we can assist with the investigation

📦 Please note: Jules Forever Permanent Jewelry is not liable for missing packages marked as delivered by the carrier.

7. Local Pickup (Optional Section – Remove if Not Applicable)

We offer local pickup by appointment in [Insert City or Area]. To schedule a pickup, select "Local Pickup" during checkout and we’ll contact you to coordinate a time.

8. Preorders and Made-to-Order Items

Items listed as preorder or made-to-order may take additional time to process and ship. Timeframes will be listed on the product page, and you’ll receive email updates as your order progresses.

9. Contact Us

Have a shipping question? We’re here to help.

📧 Email: hello@julesforever.com
🌐 Website: https://www.julesforever.com