Privacy Policy

Effective Date: April 6, 2025

Welcome to Jules Forever Permanent Jewelry. Your privacy is important to us, and we are committed to protecting it. This Privacy Policy explains how your personal information is collected, used, and disclosed when you visit or make a purchase from our website:
🌐 https://www.julesforever.com (the “Site”).

By using our Site or services, you consent to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our Site.

1. Information We Collect

We collect both personal and non-personal information to operate effectively and provide you with a better experience.

🔹 Personal Information You Provide

Full name
Email address
Shipping and billing address
Phone number
Payment details (processed securely by third-party providers)

🔹 Non-Personal Information We Collect Automatically

IP address
Browser type and version
Device information
Referring website
Website usage data (via cookies, analytics, and tracking technologies)

We do not knowingly collect personal data from individuals under the age of 13. If we become aware that such information has been submitted without parental consent, we will promptly delete it.
👉 Parents or guardians may contact us at hello@julesforever.com to request removal.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate order updates, confirmations, and receipts
Provide customer support
Send promotional communications (with your consent)
Improve our website, products, and services
Monitor website traffic and usage
Prevent fraud and ensure site security
Comply with legal and regulatory obligations

3. How Your Information Is Shared

We do not sell, rent, or trade your personal data.

We may share your information with trusted third-party service providers, but only for the purposes outlined in this policy:

Shopify – our e-commerce platform
Payment processors – e.g., Stripe, PayPal
Shipping providers
Email marketing tools – e.g., Klaviyo
Analytics and performance tools – e.g., Google Analytics, Meta Pixel

All third-party providers are required to protect your data and use it only to perform services on our behalf.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

Remember your preferences
Understand user behavior and improve site experience
Track performance and marketing efforts

You may disable cookies through your browser settings, but doing so may limit certain features of the Site.

📌 For users in the EU/UK: We display a cookie banner to obtain your explicit consent before using non-essential cookies.

5. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA) or UK, we process your personal data based on the following legal bases:

Your consent
The necessity to fulfill a contract
Compliance with legal obligations
Our legitimate interests (e.g., to improve services, prevent fraud)

6. International Data Transfers

If you access the Site from outside the United States, please be aware that your information will be transferred to, stored, and processed in the U.S., where data protection laws may differ from your country’s laws.

By using our Site, you consent to this transfer, processing, and storage of your data in the United States.

7. Data Retention

We retain personal information only for as long as necessary to:

Fulfill your orders
Provide support
Meet legal obligations
Resolve disputes
Enforce agreements

Once your information is no longer needed, we securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have the right to:

Access the personal data we hold about you
Correct, update, or delete your information
Object to or restrict certain data processing
Withdraw consent at any time
Request data portability (where applicable)

To exercise any of these rights, please email us at hello@julesforever.com. We may verify your identity before processing your request.

9. Notice to California Residents (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents may request:

The categories and specific pieces of personal data we have collected
The purposes for which we use the data
The categories of third parties with whom we share information
Deletion of your personal data
Opt-out of the sale of personal data (Note: We do not sell your data)

To make a CCPA-related request, email us at hello@julesforever.com.

10. Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal data. However, no system is completely secure.

By using our Site, you acknowledge and accept that we are not responsible for unauthorized access, disclosure, or destruction of your data due to circumstances beyond our control (e.g., hacking, system failure, or human error).

11. Limitation of Liability and Legal Compliance

We strive to comply with all applicable privacy laws in jurisdictions where we operate. However, we make no guarantee that this Privacy Policy complies with laws in every country.

By using our Site, you agree to indemnify and hold harmless Jules Forever Permanent Jewelry, its owners, employees, and affiliates from any claims, damages, or liabilities related to your use of the Site or this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, the revised version will be posted on this page with the new “Effective Date” at the top.

Your continued use of the Site after such changes means you accept the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

📧 Email: hello@julesforever.com
🌐 Website: https://www.julesforever.com